FAQs
General Questions
General Question
How do I contact support for further inquires?
You can contact us via email at [email protected] We will get back to you within 24 hours.
Available Coupons & Discounts
If there are any coupons available you’ll be notified by email or on the website.
Refunds & Re-Shipping Policy
In the unlikely event that your order gets stuck in customs for more than two weeks, or gets lost in the post, we will happily reship it for you or provide you a full refund 100% free of charge.
When will i receive my invoice and tracking number?
If you pay by crypto you will receive a confirmation notification on the payment page as soon as it has gone through successfully. We will send you an email confirming payment manually within 12 hours.
If you pay by PayPal, AU Bank Transfer, or WISE, you’ll receive an email confirmation within 12 hours from the time of making payment.
In either case we’ll ship your order within 24 hours of payment being made and you’ll receive your tracking number via email within 2 business days of your order being shipped.
What currency are prices in?
All prices are in USD.
Shipping & Tracking
Do you ship to my country?
We ship to the USA, the UK, and Australia.
Shipping Time & Cost
Express shipping is free for all orders.
What Countries Do You Ship From?
We ship from either Singapore or India depending on your location.
Product & Freebies FAQ
Difference between types of nootropics
Everybody reacts to Modafinil differently, and therefore there is no one size fits all guide. The best thing to do is to try each of the major brands out in turn and see which one you like the best.
Side effects and prevention
⚠️ It is not recommended to take more than 200mg of Modafinil in any 24 hour period. Make sure to stay well hydrated, too, because Modafinil can be somewhat dehydrating.
Modafinil has been used for almost two decades and is considered well tolerated by humans, with no known deaths recorded in its 17 years of use in over 20 countries. Despite it being well tolerated for most people, it is possible to experience side effects that include:
1. Hypersensitivity
2. Headache
3. Nausea
4. Fever and chills
5. Confusion
6. Trouble sleeping
If you suffer from any severe side effects you should contact your doctor immediately.
Payment & Billing
What are your payment methods?
Cryptocurrency: We accept payment by Bitcoin (BTC), Monero (XMR), Ethereum (ETH), Tether (USDT), and USD Coin (USDC).
If you choose to pay by cryptocurrency, you’ll be redirected to a page on which the amount of cryptocurrency you must pay and the address to which you must pay it will both be displayed. Once payment has been detected you’ll receive a notification on the payment page. We will verify your payment manually and send you a confirmation email within 12 hours 🙂
PayPal, AU Bank Transfer, and Wise: If you choose to pay by any of these methods, you’ll be redirected to an invoice page on which you’ll find our payment details and the amount we need you to send to complete your purchase. Please allow 12 hours for us to get back to you with a confirmation email.
General Question
How can I contact customer support?
Include contact details or a link to your Contact Us page.
How do I find the right supplement for my needs?
Provide guidance on selecting the right supplements, including any resources or tools available.
Do you ship internationally?
Explain your shipping policies, including international shipping options.
What payment methods do you accept?
List the payment options available for customers.
Shipping & Tracking
Product-Related Questions
List the payment options available for customers.
What types of supplements do you offer?
Mention the categories of supplements available on your website.
How can I track my order?
Explain the process for tracking orders and provide any relevant links or tools.
How do I create an account on Aspicio Store?
Guide customers on how to create an account on your website.
Product & Freebies FAQ
I forgot my password. How can I reset it?
Explain the password reset process.
Is my personal information safe with Aspicio Store?
Assure customers of your commitment to privacy and security.
Do you share customer data with third parties?
Clarify your data sharing policies, if any.
How long does shipping take?
Provide estimated shipping times and any expedited shipping options.